Social Media & Sales Executive

About the Role

We're looking for a creative and proactive Social Media & Sales Executive to manage our social media presence, create engaging content, communicate with customers, and support lead generation and sales activities.

Responsibilities

• Manage and maintain our Facebook and other social media business pages
• Create and publish engaging photos, videos, reels, captions, and promotional content
• Respond professionally to comments, messages, inquiries, and customer feedback
• Handle incoming customer calls and provide professional communication
• Follow up with leads and make sales calls when required
• Plan and execute social media content and promotional campaigns
• Set up and manage Meta paid advertising campaigns with proper targeting, budgeting, and optimization
• Monitor social media and campaign performance and prepare basic reports
• Maintain lead information and ensure timely customer follow-ups

Requirements

• Strong communication and interpersonal skills
• Good understanding of Facebook and social media business page management
• Ability to create professional social media content using Canva, CapCut, or similar tools
• Confident in handling customer calls, messages, and sales conversations
• Creative, proactive, organized, and target-oriented
• Basic understanding of social media marketing and customer engagement
• Previous experience in social media management, content creation, customer service, or sales is preferred

Nice to Have

• Hands-on experience with Meta Ads Manager and paid social campaigns
• Experience with lead generation, campaign optimization, and conversion tracking
• Basic knowledge of content strategy, audience targeting, and social media analytics
• Experience with photography, videography, or short-form video editing
• Previous experience managing a business or brand's social media presence